Monitoring Print Services on Server 2008 R2

The current Print MP is 6.0.6392.0 which supports monitoring Print Services on Windows 2000, Windows 2003, and Windows Server 2008. But if you add Print Services role to Windows server 2008 R2, it won't be monitored.







The cause is that this role was renamed in Windows Server 2008 R2.

Windows Server 2008 - "Print Services"
Windows Server 2008 R2 - "Print and Document Services"

So, that's why the discovery from management pack doesn't find any 2008 R2 Print Servers.

Solutions:

- unseal management pack and update the code of discovery:

SELECT Name FROM Win32_ServerFeature WHERE Name = "Print Services"
to
SELECT Name FROM Win32_ServerFeature WHERE Name = "Print Services" OR Name = "Print and Document Services"

- download Kevin Holman's management pack where several updates were done.

1. Contains an override to disable the Microsoft.Windows.Server.2008.PrintServerRole.Discovery discovery in the 2008 Print MP.
2. Contains a modified discovery which will discover print services on 2008 or 2008R2.
3. Contains an override to disable the Printer Object discovery.
4. Contains an override to change Printer Object discovery from 900 seconds to 14335 seconds.

link